Contact Head Office Kinematics GmbH Spreeallee 2 16321 Bernau bei Berlin Germany Germany Tel. +49 (0) 3023546440 USA Tel. +1 646 934 6094 Open a Support Ticket Open Ticket Customer Support Need Help? Find FAQs, user manuals, software downloads, updates and tips for using your Tinkerbots on the product pages. Additional FAQs and support documentation are available on the support site. Tinkerbots Product Pages Firmware Update Support Page Contact We’re here to help. Submit a ticket clicking the link below. Open a Support Ticket Policies Read our Terms of Service. Terms of Service Open a Support Ticket Choose SubjectMy First RobotRobotics Starter SetAdvanced Robotics SetMega Robotics SetRobotics Extensions (Add-ons)Wheeler Set (Arduino Specials)Advanced Builder Set (Arduino Specials)Sensoric Mega Set (Arduino Specials)Sensoric Mega Set (Arduino Specials)Arduino Extensions (Add-ons)Pre-saleGet a QuoteOthers Our usual response time is 1-2 business days.